kg996 Privacy Policy

1. Introduction

kg996 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://kg996.bio. We are committed to protecting the personal data of all users who access, register on, or interact with the platform. This Privacy Policy describes how kg996 collects, uses, stores, shares, and protects your personal information in connection with your use of the kg996 platform and services.

This Privacy Policy applies to all users of the kg996 platform, regardless of the device, browser, or method of access used. By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this policy, please discontinue use of the kg996 platform and contact [email protected] to request account closure.

2. Information We Collect

kg996 collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party service providers. The categories of personal data we collect include:

• Identity data: full name, date of birth, and government-issued ID number or document type, collected during account registration and KYC verification.
• Contact data: Bangladesh mobile phone number, email address, and — where provided — physical address. Mobile numbers are the primary contact and authentication identifier on kg996.
• Financial data: payment method identifier (bKash, Nagad, or Rocket account number; bank account details where bank transfer is used), transaction amounts, deposit and withdrawal history, and account balance records. Note: kg996 does not store full payment card numbers; card data for Visa/Mastercard transactions is handled directly by the payment processor.
• Technical data: IP address, device type, operating system, browser type, session timestamps, click-path and page view data, and geolocation data (derived from IP address) used for fraud detection and regulatory compliance.
• Gameplay data: bet amounts, game choices, win/loss records, session duration, bonus usage, and responsible gaming tool settings (deposit limits, time-out periods). This data is used to personalise your experience, detect problem gambling patterns, and fulfil our responsible gaming obligations.

4. Legal Basis for Processing

kg996 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contractual necessity: processing required to provide the services you have registered for, including account management, game access, and payment processing.
• Legal obligation: processing required to comply with AML regulations, identity verification requirements, and lawful requests from authorities.
• Legitimate interests: fraud detection, platform security, responsible gaming monitoring, and aggregated analytics — where our legitimate interest in operating a safe and fair platform does not override your privacy rights.
• Consent: where you have expressly opted in to receive promotional communications (e.g., bonus offers, seasonal promotions for Eid or Pohela Boishakh, BPL betting alerts). You may withdraw this consent at any time by contacting support.

5. Sharing Your Personal Data

kg996 does not sell your personal data to third parties. We may share your data with the following categories of recipient, strictly limited to what is necessary for each purpose:

• Payment processors: bKash, Nagad, Rocket, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank receive the minimum data necessary to process your deposit or withdrawal transaction. Each processor operates under its own privacy policy.
• Game providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe receive a pseudonymous player identifier and session token to power the game session. They do not receive your name, mobile number, or payment details.
• KYC and identity verification partners: where kg996 uses a third-party identity verification service to validate government-issued ID documents, that provider receives only the document data and returns a pass/fail result. Document images are not retained by kg996 beyond the period required by applicable law.
• Legal and regulatory authorities: kg996 will disclose personal data to law enforcement, regulatory bodies, or courts where required by law or where kg996 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or harm to others.

All third parties who receive personal data from kg996 are required to process it securely, to use it only for the specified purpose, and to comply with applicable data protection standards. kg996 does not permit third-party recipients to use your data for their own marketing purposes.

7. Cookies and Tracking Technologies

kg996 uses cookies and similar tracking technologies to operate the platform, remember your session, and improve your experience. The categories of cookies used on kg996 are:

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players interact with kg996 — which pages are viewed most frequently, how long sessions last, and which game categories are most popular among Bangladesh players. This data is aggregated and does not identify you personally.
• Preference cookies: used to remember your language preference (English or Bengali) and any display settings you have configured. These cookies are optional but improve your experience on return visits.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the kg996 platform. kg996 does not use third-party advertising cookies or sell cookie data to ad networks.

8. Data Retention

kg996 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply: account data and gameplay records are retained for the lifetime of your account plus 5 years after closure; transaction and financial records are retained for a minimum of 5 years from the date of the transaction; KYC identity documents are retained for 5 years from the date of verification or account closure, whichever is later; marketing consent records are retained until consent is withdrawn plus 2 years; and technical log data (IP addresses, session logs) is retained for 12 months.

When the retention period expires, kg996 will securely delete or anonymise your personal data so that it can no longer be associated with you. In some cases, data may be retained in anonymised, aggregated form for statistical purposes beyond the standard retention period — but in this form it is no longer considered personal data and is not subject to this Privacy Policy.

10. Data Security

kg996 implements technical and organisational security measures appropriate to the risk level of the data processed. These measures include: SSL/TLS encryption for all data in transit between your device and kg996 servers; encryption of sensitive data at rest in our databases; strict role-based access controls ensuring only authorised personnel can access personal data; regular security assessments and vulnerability scanning of the kg996 platform; and two-factor authentication options for account access.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kg996 will notify affected users without undue delay and will take immediate steps to contain the breach, assess its scope, and prevent recurrence. kg996 will never ask you for your account password, mobile banking PIN, or OTP via email, chat, or telephone — if you receive such a request purportedly from kg996, treat it as fraudulent and report it to [email protected] immediately.

11. Children and Minors

The kg996 platform is strictly for adults aged 21 and above. kg996 does not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not register an account or use this platform. If kg996 discovers that personal data has been collected from a user under 21, that account will be closed immediately, all associated balances will be forfeited, and the data will be deleted as soon as legally permissible. If you believe a minor has registered on kg996 using false age information, please report this to [email protected] immediately.

12. Changes to This Privacy Policy

kg996 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. When we make material changes, we will post the updated policy on this page and update the effective date shown at the top. For significant changes that affect how we use your data in ways you would not reasonably expect, we will notify you directly via your registered email address or via an in-platform notification at your next login.

Your continued use of the kg996 platform after a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically. The version history of this policy (date of each revision) is available on request from [email protected].